Hassle‑Free Guarantee

Return & Refund Policy

We believe in 100% customer satisfaction. If you're not completely happy with your Golden Sewing BD t‑shirt, we'll make it right — fast.

1. Request Within 7 Days

Contact us within 7 calendar days of delivery via phone, email, or our support form. We'll guide you through the next steps immediately.

No questions asked

2. Free Pickup & Inspection

We arrange a complimentary reverse pickup from your doorstep. Our team inspects the item to ensure it's unworn and with original tags.

Zero shipping fee

3. Instant Refund or Exchange

After approval, refunds are processed within 48 hours. Exchanges for a different size or color are shipped the next business day.

Fast processing

What's Covered

  • Manufacturing Defect

    Loose stitching, holes, or print misalignment.

  • Wrong Item Delivered

    Size, color, or design differs from your order.

  • Size Exchange

    Doesn't fit? Swap for another size (stock permitting).

  • Damaged in Transit

    Package arrived torn or product was crushed.

Not Covered

  • Change of Mind

    We currently don't accept returns based solely on preference.

  • Used or Washed Items

    Any sign of wear, perfume, or washing voids the return.

  • After 7 Days

    Requests made beyond the 7‑day window cannot be processed.

  • Clearance / Final Sale

    Items marked as final sale are non‑returnable.

Refund Methods & Timeline

Transparent, fast, and convenient — just the way you like it.

bKash / Nagad

Refunded to your personal mobile wallet within 24-48 hours after approval.

Bank Transfer

Direct deposit to your bank account. Usually reflects within 2-3 business days.

Card Reversal

If you paid via Visa/Mastercard, the amount is reversed to your card (5-7 days).

Exchange First

Prefer a different size? We ship the replacement as soon as the pickup is scheduled.

Frequent Return Questions

How do I initiate a return?

Simply call our helpline or email info@goldensewingbd.com with your order ID. Our team will create a return request and schedule a free pickup from your address.

Is there any return fee?

No. We offer completely free returns within Dhaka and all over Bangladesh. There is no hidden charge for pickup or processing.

Can I exchange for a different color?

Yes, as long as the requested color is in stock and the original item meets our return condition criteria. Exchanges are processed immediately.

Still unsure? We're here to help.

Our customer experience team responds within 2 hours during business time.

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